Privacy policy

Effective Date:04-04-2024

Introduction

This privacy policy ("Policy") describes how ganapapustaka.com ("we," "us," or "our") collects, uses, and discloses your information when you use our website (the "Service") and the choices you have associated with that data. We are committed to protecting your privacy and only collect information relevant to fulfilling your orders and enhancing your experience on our website.

Information We Collect

We collect the following information to process your book orders, deliver them efficiently, and provide a smooth user experience:

Personal Data:
- Email address: We use your email address to send order confirmations, shipping updates, important account information, and (with your consent) promotional offers.
- Name: Your name is necessary for order processing and delivery.
- Billing address: We securely store your billing address to process payments for your book purchases.
- Shipping address: We use your shipping address to deliver your book orders.
- [Phone number (optional)]: You may choose to provide your phone number for order inquiries or delivery updates (optional).
[Non-identifiable Usage Data (optional)]
- We may collect non-identifiable usage data to improve our website's functionality and user experience. This data may include general location information (not your exact address), browsing history on our website (pages viewed, books searched), and basic device information.

We do not collect any sensitive personal information such as credit card details. Payment processing is handled securely through a third-party payment gateway, and we do not store your full credit card information on our servers.

Use of Your Information

We use the collected information for the following purposes:

To process and fulfill your book orders
To send you order confirmations, shipping updates, and important account information
To personalize your browsing experience and recommend books you might be interested in (optional, with your consent)
To send you promotional offers related to ganapapustaka.com (optional, with your consent)
To improve our website's functionality and user experience (based on non-identifiable usage data, if collected)

Sharing Your Information

We share your information with trusted third-party vendors who perform specific services for us:

Payment processors: We use a secure third-party payment gateway to process your book purchases. These providers adhere to strict security standards to safeguard your financial information.
Shipping carriers: We share your name and shipping address with shipping carriers to deliver your book orders.
[Other relevant third-party vendors, if applicable]

These third parties are obligated to use your information only for the specific service they provide and are prohibited from using it for any other purpose. We will not share your information with any other third-party companies for marketing or advertising purposes without your explicit consent.

Data Security

We take all reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure servers and implement industry-standard security practices to safeguard your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Rights

You have the right to access, rectify, or erase any personal information we hold about you. You can also request to opt-out of receiving marketing communications from us. To exercise these rights, please contact us at [your email address].

Children's Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy or your data privacy rights, please contact us by email: ganapapustaka.com